EngaizIT™, wOviya™ are trademarks of TransInnovate Global Services Incorporated.
We collect information, including personal information, directly from you, automatically when you use our website and our Services, and, where permitted by law, through third party sources.
We collect information directly from you when you:
Complete an online registration form or request a demo/complementary trial. Register for events, user groups, training. Submit an inquiry or comments, including inquiries via this website, email, direct, mail, phone, fax, or on one of our social networking pages. Use our Customer Portal including forums and other postings on the TransInnovate Community. Apply for an online job application. Otherwise contact us or use our website or Services.
The type of information that we collect from you will depend on your specific interaction with our website and our Services, and may include: your name, address, telephone number, email, and any other information that you choose to provide to us.
We automatically collect the following information about your use of our website through cookies, web beacons, and other technologies: usage data, collected via Google Analytics and other third party service providers, such as IP address, web browser type/version, operating system and website visit information such as date, time and
pages viewed, language preferences, and length of time on our website. We also will collect click-through information related to TransInnovate emails and banner advertisements.
Where permitted by law, we may collect information from third parties.
We use your information, including your personal information, for the following purposes:
You may have the option of accessing your account through our Customer Portal. Except as otherwise required by law, we will use any information that you submit through the Customer Portal about your own end user customers for the purpose for which you provided the information to us.
TransInnovate may share your information, including your personal information, with the following:
Affiliated Entities. As permitted by applicable law, we may share your information with TransInnovate entities around the globe to assist us in provisioning Services to you (where applicable) and for their own marketing purposes, based on your location and the products of interest to you. Distributors. As permitted by applicable law, we may share your information with our authorized distributors who provide our products and services in your area. Service Providers. We may disclose the information we collect from you to third party vendors, service providers, contractors or agents who perform functions on our behalf. This may include our use of a third-party hosting company, which may store your information in the cloud.
We also disclose your information in the following circumstances:
TransInnovate is headquartered in Canada , a company with global operations, including with customers and distributors throughout the world. Accordingly, the information we collect may be stored and used in Canada. As stated above, TransInnovate also uses third party service providers, which might be located outside of your home country, for various functions, including to host information that you choose to provide to us. By providing information to us, whether via our website or offline, and without limitation to any other rights and obligations we may have, you are consenting to the transfer of information from your country of origin to any other country in which TransInnovate does business (including those with less adequate levels of protection). You acknowledge that your
information may be subject to access by law enforcement and other government entities, including courts and tribunals, in accordance with laws applicable in those jurisdictions. Whether and the extent to which your information is transferred depends on the particular website that you visit, your interaction with our website and Services, and your relationship with TransInnovate. If you have any questions, please contact us.
Cookies. A “cookie” is a small text file that is transferred to your browser and stores information about your interactions with a specific website. A cookie is then read by the Web server that placed it on your browser. It works as a sort of identification card, recording your preferences and recalling previously entered information. TransInnovate uses two types of cookies:
A “session” cookie is temporary and is deleted once you close your browser. Session cookies are used to help a user’s browser navigate a website more smoothly and may show up if the user comes from a website with which the subsequent website has some relationship (e.g., the website of an affiliated company). Session cookies can also give helpful information. A “persistent” cookie is more permanent and is stored on the hard drive of your computer. Persistent cookies are used to customize a website for a user. They may store passwords, preferences, registration and account information so that users do not have to re-enter this information each time they visit the website.
TransInnovate uses both session and persistent cookies to collect and store information that allows us to offer better customer service and ensure easy navigation through our website. You have the option of setting your browser to reject cookies. In most cases, if you do not accept the cookie you are still able to use the site. Please note, however, that by not accepting cookies, you will limit the functionality we can provide you when you visit this site.
Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), with our website to, among other things, track the activities of website visitors, help us manage content, and compile statistics about website usage. We and our third-party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.
to perform their services.
Do Not Track. Currently, our systems do not recognize browser do-not-track requests. Please see above for information about how to turn off the collection of cookies on your device.
TransInnovate provides the opportunity to opt-out of receiving its communications when you receive material from us.
TransInnovate may provide links to Internet sites maintained by others. TransInnovate does not review such third-party websites in their entirety and is not responsible for the contents of or any products or services offered by such third-party sites. TransInnovate encourages you to read the privacy statement of every website you visit whether the site is linked to our or not. TransInnovate provides these links to you as a convenience and the inclusion of any link does not imply our endorsement of the linked site or our acceptance of any responsibility that arises from your use of the site.
Our goal is to respect your privacy. If you seek resolution to any privacy or data collection issue with TransInnovate, or have suggestions on how we can improve our policies, please contact us at info@TransInnovate.ca.
TransInnovate Global Services Incorporated4526 Mayflower Drive,
Misssissauga, ON L5R1S3Canadainfo@TransInnovate.ca